"Software innovation, like almost every other kind of innovation, requires the ability to collaborate and share ideas with other people, and to sit down and talk with customers and get their feedback and understand their needs." - Bill Gates
Ok, so now websites chat and you can talk back ! It sounds overawing but actually it's quite cool. Chatbots on your website- imagine them to be like a Chatty Help Robot operated by a customer support person inside them. Websites and Mobile Apps with the 'live chat with a customer support agent' feature use chatbot applications to make it happen. We've seen a 5X times growth in goals after implementing a Live Chat feature as it gets you closer to your customers. They may not always click the live chat option but it gives your visitors a sense of trust that you are there in case they need support.
Want to know more about how to implement a live chat feature to increase your sales or where to place it to enhance your customer's experience? Click here. Know more about BluEnt's Chatbots & Live Help Feature E-mail:email@example.com
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