28 May 2020

The Impact of COVID-19 on e-Commerce: Challenges and Solutions

On a quiet, empty street, a man locks the door to his store and flips the sign to "Closed till further notice". As he pockets the keys, he wonders when, or if, he will be able to give the notice at all.

He is one of the many people who have been forced to rethink their business strategy and make the shift to e-commerce due to COVID-19.

Since the spread of the virus, the number of online shoppers has risen and online sales have increased. Amazon has had to hire hundreds of thousands of employees in the US and increase workers' pay in various countries to meet the increase in demand. As of 21st April 2020, e-commerce ord