Internal Ticketing Built For Speed, Clarity & Control
Standardize how requests are managed across the organization. LARA Resolve ensures
the right teams act quickly, leaders stay informed, and service quality continuously improves.
Move from Reactive Support to Smart Resolutions
Support should feel dependable. But without clear ownership and visibility, even simple
requests turn into delays, escalations, and frustration.
Business Leaders’ Pain Points to Manage
Requests come from different sources in varied formats
No one knows who owns what
Priorities keep changing
Leaders lack performance insight
Users lose confidence
How LARA Resolve Addresses Them
LARA Resolve unifies them into one governed system.
Obtain clear assignment, routing, and accountability with LARA.
LARA brings standardized workflows and SLA alignment.
Real-time dashboards and measurable outcomes.
Get predictable & transparent resolutions.
Transform chaos into clarity
Built for Teams who Need Certainty
VISIBILITY FOR LEADERSHIP
Know volumes, response times, bottlenecks, and outcomes in real time.
CLARITY FOR TEAMS
Defined workflows, automatic routing, and clear accountability.
CONFIDENCE FOR USERS
Every request is tracked, prioritized, and resolved.
Core Capabilities of LARA Resolve
Designed to turn support from reactive to reliable, LARA Resolve equips teams and
leadership with the tools they need to run support with clarity and control.
Bring every request into one controlled system
Centralize intake, automate routing, and track resolution performance in real time.
Measured Outcomes That Matter
Real results that business leaders care about
Faster Resolutions
Reduce average resolution time
Higher Satisfaction
Achieve CSAT with consistent responses
Clear Accountability
Drive SLA compliance with defined ownership
Reduced Workload
Deflect requests through self-service & automation
Operational excellence begins with controlled execution
Standardize intake, automate ownership, and gain real-time assurance that service
commitments are met.
How Teams Use LARA Resolve
Request Submitted
Users raise tickets through portal or email. Everything enters one system.
Auto Categorized
The request is tagged, prioritized, and prepared for action.
Routed to the Right Team
Rules assign the ticket instantly. No manual triage.
Ownership Defined
A responsible person and timeline are set.
SLA Clock Starts
Targets, alerts, and escalations keep work moving.
Resolve & Communicate
Teams collaborate, update progress, and close the loop.
Measure Performance
Dashboards capture outcomes, trends, and satisfaction.
One platform. Every team. Complete control.
Why Business Leaders Choose LARA Resolve
LARA Resolve provides business leaders with the support that delivers clarity, control, and measurable performance across every role.
Real-Time Operational Visibility
Leaders gain an immediate, data-backed view of ticket volumes, response times, SLAs, and trends with no guesswork.
Predictable Service Delivery
Structured workflows, automated assignments, and SLA enforcement ensure consistent outcomes and fewer escalations.
Clear Accountability Across Teams
Ownership is defined at the ticket level, eliminating ambiguity, improving throughput, and accelerating resolution.
Reduced Operational Risk
Critical issues are surfaced early, bottlenecks are visible, and performance exceptions drive timely action with no delayed responses.
Data-Driven Decision Making
Dashboards and reports provide actionable insights while enabling leaders to optimize staffing, balance workloads, and improve quality.
Lower Support Costs
Automation and self-service deflect repetitive requests, reducing workload and enabling teams to focus on higher-value initiatives.
Better User Experience & Satisfaction
Predictable response times, clear status updates, and a searchable knowledge base build confidence and trust among users.
Cross-Functional Alignment & Efficiency
Shared workflows break down silos between IT, HR, Facilities, and other internal teams while improving collaboration and reducing friction.
Scalable Support Framework
LARA Resolve grows with the organization, from tens to thousands of users, without compromising control or clarity.
Strategic Insight for Continuous Improvement
Measure performance trends, identify patterns, and set benchmarks to elevate operational maturity and service excellence.
What our customers say
Our managers recruit themselves and they find the ATS easy and efficient to work in, which is the most important factor for us.
Let’s build the future of your business—together!
The right technology can change everything, and Dynamics Square ensures your business gets the tools it needs to succeed. Take the first step towards smarter solutions now!
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Frequently Asked Questions
Everything you need to know about LARA Resolve
Ready to Transform Your Support Operations?
Let’s discuss how LARA Resolve can bring clarity, control, and measurable performance to your organization.
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